Bilingual (JP/ENG) Operations Assistant

About the role

We are looking for a bilingual Japanese‑English Operations Assistant to support Rhythm Rides’ seasonal activities in Niseko from December through March. The role combines administrative duties, financial reconciliations and on‑the‑ground operational support, ensuring smooth communication between the resort’s Japanese staff and our English‑speaking teams.

Key responsibilities

• Prepare and maintain operational reports, credit‑card reconciliations and petty‑cash records in line with finance procedures.
• Translate documents, emails and operational communications between Japanese and English, and provide interpretation during meetings or incidents.
• Monitor resort and lift updates, disseminate timely information to relevant departments, and coordinate lift‑pass or armband reissues.
• Support data entry, filing, document preparation and routine administrative tasks.
• Provide bilingual assistance during accidents or operational incidents and act as a liaison with ski patrol, mountain operations and local services.
• Offer cross‑departmental support to Kids, Futures or other Rides teams when scheduled.

Required profile

• Professional fluency in both Japanese and English.
• Strong attention to detail and ability to handle financial documentation accurately.
• Excellent communication skills and capacity to work under pressure during incidents.
• Availability to work 30‑40 hours per week on a seasonal basis (December‑March).

Required skills

• Japanese language proficiency.
• English language proficiency.

What we offer

• Hourly wage starting at ¥1,850.
• Dynamic, adventure‑focused work environment in a world‑class ski resort.
• Opportunity to develop bilingual operational expertise in the tourism sector.