Customer Engineer II – Field Service

About the role

Join Applied Materials as a DDP Customer Engineer II, supporting semiconductor and display equipment in Nagasaki. You will work alongside senior field service engineers to install, maintain, and upgrade customer equipment while developing your technical expertise.

Key responsibilities

• Collaborate with Senior Field Service Engineers to install, maintain, and upgrade equipment.
• Use digital analytics and basic diagnostic techniques to troubleshoot technical issues.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
• Coordinate and communicate directly with customers.

Required profile

• Associate degree, military technical training, field service experience, or trade certification.
• 1–2 years of customer/field service support or related technical experience.
• Ability to read electrical and mechanical schematics and use hand tools, including digital multimeters.
• Valid driver’s license and ability to obtain a passport for travel.

Required skills

• Digital analytics for troubleshooting.
• Basic diagnostic techniques.
• Reading electrical and mechanical schematics.
• Use of hand tools and digital multimeters.
• Microsoft Excel, Word, PowerPoint.