General Manager – Japan Office

About the role

We are seeking a General Manager to lead our Japan office, overseeing all country‑level activities for a fast‑scaling technology business operating in telecom, digital platforms and SaaS‑enabled services. The role reports to the Leadership Team and acts as the primary liaison with telco partners and senior stakeholders.

Key responsibilities

• Develop and execute a key account management plan aligned with the organisation’s strategy, securing stakeholder buy‑in and supporting product adoption.
• Set up scalable infrastructure and tools to monitor execution and ensure consistency with short‑ and long‑term objectives.
• Strengthen relationships with telecom operators and regulators to drive growth and smooth in‑country operations.
• Build and coach a high‑performing team, setting challenging goals and providing regular feedback.
• Collaborate with founders and the Singapore leadership team to align resources and maintain a competitive advantage.

Required profile

• Minimum 8 years of General Management experience at a country level in Japan, with operational exposure at C‑level.
• At least 10 years in the consumer brand industry, preferably SaaS, Internet, Technology or Telecommunications, and familiarity with Japan’s regulatory environment.
• Proven track record of building and scaling a business, ideally from start‑up to $100 M revenue, leading teams of 30+.
• Strong expertise in P&L management, sales, marketing or business development.
• Excellent communication skills across Japanese and multinational organisations.