VSE Customer Support Technician I

About the role

The VSE Customer Support Technician I provides Tier I support and preventative maintenance for Applied Materials equipment. This entry‑level position works on‑site in a clean‑room environment, assisting senior engineers and ensuring equipment reliability for semiconductor and display customers.

Key responsibilities

• Perform Tier I procedures, preventative maintenance, and wet‑cleaning of equipment.
• Assist senior engineers with corrective maintenance and kit management, including disassembly, cleaning, and rebuilding of kits.
• Apply basic diagnostic techniques using documentation and test equipment under guidance.
• Follow established best‑known methods (BKMs) and IP guidelines while maintaining a professional, customer‑focused demeanor.

Required profile

• Physically capable of extensive walking, standing, bending, lifting up to 35 lb, and working in tight spaces.
• Willingness to work in a clean‑room environment using PPE such as coveralls, hood, booties, safety glasses, gloves, respirator, and face shield.
• Ability to distinguish colors and work in noisy environments.
• Commitment to safety procedures and respect for customers.

Required skills

• Basic analytical and scientific method application.
• Use of hand and power tools for equipment maintenance.

What we offer

• Supportive work culture encouraging learning, development, and career growth.
• Comprehensive health and wellbeing programs for employees.