Senior Solution Consultant, PLM

About the role

PTC is looking for a Senior Solution Consultant for its PLM solutions in Tokyo. As the technical and subject-matter expert for PLM, you drive sales opportunities by working closely with Sales and partners to give pre-sales technical leadership, going beyond product demos to show the business value of PTC's solutions for customers' complex design and data-management challenges. You join the Solution Consulting team, which builds new pipeline by understanding customers' businesses and delivering measurable value in digital transformation.

Key responsibilities

• Engage with customers to understand their requirements and pain points, and investigate current business processes to find inefficiencies.
• Present PTC solutions to executives and technical staff, using demonstration environments you configure yourself.
• Translate technical capabilities into value propositions that match customers' pain points.
• Respond to RFIs and RFPs concisely and support the sales team in early qualification, including using sales methodologies such as MEDDICC.
• Coordinate global technical resources for local opportunities and act as a thought leader on digital transformation for manufacturing at events and conferences.
• Work with customer IT teams to ensure successful deployment, and track usage and adoption to retain customers.
• Share best practices and use cases with local and global teams, and build a network of internal peers across Japan, the region and globally.

Required profile

• Comprehensive knowledge of engineering and discrete manufacturing processes.
• Proven track record of presales engineering or implementation of complex software for discrete-industry customers.
• Fluent Japanese and working-level business English (speaking, reading, writing).
• Ability to prioritize conflicting schedules, work independently and meet deadlines, and a willingness to challenge the status quo.

Required skills

• Proficiency in PLM and related technologies, with the ability to explain and demonstrate them.
• Experience with PTC products (Windchill, Codebeamer, Creo, ServiceMax) or similar solutions is a plus.
• Programming languages (Java, JavaScript, Go, Python) and web knowledge (HTTP, HTML, CSS, REST API) are a big advantage.
• Basic knowledge of Linux and Azure services, and knowledge of ERP, CRM and FSM systems, are advantages.
• Ability to create customized live demos and to adapt to fast-moving software developments.