E-Commerce Manager – Tokyo, Japan

About the role

The E-Commerce Manager will lead Emirates' online revenue streams for Emirates.com and online travel agents (OTAs) in the Japanese market. This role focuses on leveraging digital channels to meet commercial objectives, working closely with local sales, pricing and marketing teams.

Key responsibilities

• Develop and execute a localized e‑commerce sales strategy, including direct marketing, pricing and online activity management.
• Manage all Emirates online products for direct consumers and optimise usage of online functionality.
• Implement and oversee e‑commerce sales channels for Emirates.com and OTA partners, ensuring alignment with commercial targets.
• Collaborate with the pricing department to create and maintain an online pricing strategy that drives sales.
• Coordinate with internal and external stakeholders to plan, execute and measure online campaigns while complying with local legal requirements.
• Monitor competitor activity and adjust pricing and value propositions accordingly.
• Identify and manage business‑development relationships to increase online sales and OTA revenue.
• Administer commercial contracts, incentive payments and new online feature roll‑outs.

Required profile

Required skills