Account Director – Startups (Tokyo)

About the role

OpenAI is seeking a highly motivated and experienced Account Director to join its Startup Go‑To‑Market team. You will own relationships with top startup customers and support them in building on the OpenAI platform.

Key responsibilities

• Manage a portfolio of startup accounts and develop comprehensive account strategies.
• Partner with AI Deployment Engineers to drive successful technical engagements.
• Own consumption and contracted revenue targets while managing forecasts.
• Analyze key account metrics and provide insights to stakeholders.
• Collaborate with solutions, marketing, communications, operations, finance, product, and engineering teams.
• Advocate for improving the startup experience and synthesize product feedback.
• Monitor industry and startup landscapes to inform corporate strategy.
• Support recruitment, onboarding, and development of company culture.

Required profile

• 7–12 years selling platform‑as‑a‑service (PaaS), cloud, or API products.
• Experience working closely with startup ecosystems, preferably as a founder or employee.
• Proven track record supporting growth of fast‑moving, high‑performing companies.
• Ability to engage directly with C‑level executives and startup founders.
• Strong capability to communicate technical concepts to both customers and internal teams.