Implant iTeam Customer Engineer I

About the role

As a Field Service Engineer (Customer Engineer) you will be the primary liaison with customers, installing, maintaining and upgrading Applied Materials equipment across multiple locations in Japan.

Key responsibilities

• Collaborate with senior engineers to install, maintain and upgrade customer equipment.
• Use digital analytics and basic diagnostic techniques to troubleshoot technical issues.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic and gas systems (training provided).
• Coordinate directly with customers to ensure smooth operations and high‑quality service.

Required profile

• Associate degree, military technical training, field service experience or trade certification.
• 1–2 years of customer/field service support or related technical experience.
• Ability to read and interpret electrical and mechanical schematics.
• Valid driver’s license and ability to obtain a passport for travel.

Required skills

• Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum or thermodynamics.
• Proficiency with hand tools and digital multimeters.
• Basic knowledge of Microsoft Excel, Word and PowerPoint.

What we offer

• Supportive work culture that encourages learning, development and career growth.
• Comprehensive health, wellbeing and benefits programs.