Lead Specialist, EDC

About the role

Under the direction of the DC Manager and other leaders, the Lead Specialist coordinates daily warehouse operations with 3PL partners to ensure on‑time order fulfillment. The role drives continuous improvement of warehouse efficiency and collaborates with supply‑chain teams to enhance service for internal and external customers.

Key responsibilities

• Monitor daily warehouse progress, adjust priorities and staffing with 3PL to meet customer delivery dates.
• Measure and visualize productivity, quality and service performance, then develop and implement improvement actions.
• Identify and execute process improvements across business operations and audit requirements.
• Prepare and compile operational reports, including data aggregation in Excel.
• Support warehouse activities during peak periods or emergencies in partnership with 3PL staff.

Required profile

• Experience supervising warehouse or 3PL operations, including work planning and cross‑department coordination.
• Familiarity with ERP systems such as SAP or Oracle.
• Background in Lean Six Sigma, statistical analysis, and quality‑control methodologies.
• Proven ability to lead on‑site work‑ability or quality‑improvement initiatives.

Required skills

• Advanced Excel (functions, data processing) and general PC skills (Word, PowerPoint).
• ERP experience (SAP, Oracle).
• Lean Six Sigma methodology.
• Statistical analysis and quality‑control techniques.
• Knowledge of Activity Based Costing (optional).
• Understanding of import/export operations (optional).
• Reading and writing proficiency in English (optional).