AI Deployment Strategist
Snowflake · Tokyo
Job description
About the role
Snowflake's Forward Deployed Engineering (FDE) team works inside enterprise customers' environments to design, build and deploy production AI systems, and expands into high-impact use cases. As an AI Deployment Strategist you sit inside the FDE product organisation and act as the partner customers turn to when they are serious about transforming their business with AI. The role sits within the Forward Deployed Engineering team.
Key responsibilities
- Understand the customer's business by sitting with C-level executives and their teams, learning how they make money and where the friction is, and bringing a point of view they cannot get from their own staff.
- Turn strategy into programmes: qualify opportunities rigorously, structure commercial commitments honestly, and author Statements of Work that reflect what the FDE team can deliver, working with legal on IP, data rights and contract terms.
- Grow the relationship from a first engagement into a portfolio across business units, becoming deep enterprise relationships.
- Filter field-originated pipeline from the field account executive organisation by technical complexity, deployment readiness and commercial viability, protecting FDE capacity and improving conversion.
- Work with Account Executives on contracting and commercials, owning the engagement scope, product pricing and delivery commitments.
- Collaborate with marketing on field enablement, go-to-market campaigns and thought leadership.
- Share customer insights, use case patterns and competitive dynamics with FDE product and engineering leadership.
- Earn trust over time, making calls that serve the customer even when an FDE engagement is not right for them.
Required profile
- A track record as a trusted advisor to senior executives, having built and held C-suite relationships independently.
- Fluency in both technology and business strategy, able to talk about AI architecture and the P&L and earn technical credibility with engineers and customer CTOs.
- Experience scoping and closing complex enterprise engagements, including writing and negotiating Statements of Work for custom technical solutions.
- A consistent track record in enterprise software or technical solutions, working alongside a field sales organisation to qualify and close.
- Judgment to navigate multi-stakeholder procurement, legal and security review without reading as a salesperson.
- Uses frontier AI tools daily and can explain their operational impact to customers; comfortable building executive slides and technical demos.
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Snowflake
Tokyo
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